RETURN POLICY
Shop with confidence with our easy return policy
We make every effort to package your order so it arrives in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product swiftly.
What should I do if my items arrive damaged or defective?
We make every effort to package your order so it arrives in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product swiftly.
Please note: If any items arrive damaged or defective, don’t dispose of them until you’ve had a chance to contact us. In some instances, you may be asked to submit a photograph of the damage.
If you’ve received a damaged item, please e-mail us at: info@diatomic.life
We’ll need your name, order number, and the item number that was damaged so we can arrange for the damaged item to be replaced as soon as possible.